Shipping policy
Shipping Policy
Mayed AB ships to the destinations available at checkout. We aim to process and dispatch all orders promptly.
Processing Times
Orders are typically processed within 1–3 business days. Processing may take longer during product launches, restocks, holidays, or other busy periods. Once your order has been dispatched, you’ll receive a confirmation email with tracking information.
Estimated Delivery Times
Sweden: 2–5 business days
Europe: 3–8 business days
Other international destinations: 5–14 business days
Delivery times are estimates from dispatch and may vary depending on the destination, carrier, and customs processing. Shipping costs are shown at checkout before you place your order.
Customs, Duties & Taxes
Where duties and taxes are included at checkout, they’re included in your order total. For destinations where import duties or taxes aren’t collected at checkout, the recipient may be asked to pay them to local authorities or the carrier before delivery. These charges depend on the destination. Customs processing may extend delivery times.
Shipping Address
Please check that your shipping details are accurate and complete. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply.
Lost or Delayed Shipments
If your parcel appears to be lost or significantly delayed, contact us at moa@mayedstudio.com. We’ll help you follow up with the carrier.
Refused Deliveries
If a shipment is refused or returned because customs duties or taxes haven’t been paid, any refund may be reduced by the shipping and return costs incurred, where applicable and permitted by law.
Contact
For shipping questions, contact:
moa@mayedstudio.com
Mayed AB